How to get your hair ready for a Keratin Smoothing Treatment.
Q: What is Keratin Smoothing Treatment?
A: The Smoothing Therapy line is comprised of advanced, in-salon treatments that restore and restructure the hair by infusing a special blend of hydrolyzed keratin deep into the cuticle. The hydrolyzed keratin is bonded to the cuticle with heat from a flat iron to relax the hair’s subcuticle layer, resulting in renewed smoothness and shine.
Q: How much time should be allowed for each client?
A: Time should be determined on an individual basis. Keratin Complex recommends an initial consultation with each client to determine hair length, type and texture. As a general rule, please allow a two- to three-hour window for the Keratin Smoothing Treatment.
Q: What results can be expected after the Keratin Smoothing Treatment?
A: The hair will be more manageable and easy to style, and will be resistant to humidity. It will feel noticeably softer and silkier, with added life, shine and vibrance.
Q: Should the hair be colored before or after the treatment application?
A: A great time to have the treatment done is directly after permanent color, semi-permanent color or highlights. The treatment seals the color in, making it last longer and appear more vibrant. If you choose to have color applied after the treatment, we recommend waiting at least two weeks.
Q: Should the hair be cut before or after the treatment?
A: We recommend that the hair be cut after the treatment, as the hair will have a smoother texture and will lie differently.
Q: Can the treatments be done on chemically treated, relaxed or straightened hair?
A: Yes; in fact, the Smoothing Therapy treatments work to repair damage caused by chemical treatments. It is recommended to wait two weeks between any chemical services and adjust iron temperature based on hair type as listed in instructions.
Q: How many days after the Keratin Smoothing Treatment before the hair can get wet or be washed?
A: You must wait three days (72 hours) before washing your hair or swimming.
Q: Can the hair be pulled back or clipped up during the 72-hour waiting period?
A: No. Avoid making any impressions on the hair from clips, ponytail holders, hats or sunglasses.
Q: What should be done if the hair gets wet during the 72-hour waiting period?
A: Blow-dry and flat iron with medium to low heat as soon as possible.
Q: What kind of shampoo and conditioner should be used?
A: Keratin Care Shampoo & Conditioner (sodium chloride-free formula) or Keratin Color Care Shampoo & Conditioner (sodium chloride- and sulfate-free formula).
Q: Does AVEDA have sodium chloride- and sulfate-free formulated shampoo? A: While AVEDA does not have a sodium chloride- and sulfate-free formulated shampoo, the following are shampoos with a low concentration of sulfate: Scalp Benefits Balancing Shampoo, Damage Remedy Restructuring Shampoo, Dry Remedy Moisturizing Shampoo as well as Men’s Pureformance Shampoo.
Q: What should I do to maintain my treatment results?
A: The best way to maintain your treatment result is with a couple of simple lifestyle adjustments – minimize hair’s exposure to chlorine and other harsh chemicals as well as sodium/sulfate found in the ocean, salt water pools, water softener and human perspiration. You can also maintain your treatment result with AVEDA Dry Remedy Daily Moisturizing Oil which is 99.9% naturally derived with the hydrating power of buriti oil.
Q: How often can the Keratin Smoothing Treatment be performed?
A: The treatment can be done as often as every 4 to 6 weeks.
Q: Is the reapplication of the Keratin Smoothing Treatment done on the entire head or just on the new growth?
A: Reapplication is done on the entire head.
Q: How long will the Smoothing Therapy treatment results last?
A: The Keratin Smoothing Treatment lasts 3 – 5 months depending on lifestyle, maintenance and adherence to all aftercare instructions.
Q: Can the treatments be done on pregnant or nursing women?
A: It is not recommended.
Q: Can the Keratin Smoothing Treatmentbe performed while taking prescriptions medications?
A: Some medications may, or may not affect the end result of the service. Please consult your physician as well as Keratin Smoothing Treatment customer service support.
Q: Does Keratin Smoothing Treatment provide customer service support?
A: For all consumer inquiries, please call 1-888-409-4445 or 1-561-206-6050.